Welcome to Promise IT

What We Do

Our Services

With over twenty years experience of providing professional business IT support and IT Management to small businesses, Promise IT Management Limited can provide a complete IT management solution for your company.

Businesses are increasingly becoming more and more technologically reliant, providing a service to small companies; we can support your IT systems without you having the worry. We aim to build relationships with the people we support, in order that we can deliver the best possible solutions and support available.

We are able to offer 24 hour remote server and end user monitoring, end user support and network management all for a fixed annual price.  Alternatively, you can purchase support in blocks of eight hours, on a pay as you go basis. Alongside this, we offer technical support and consultations, either by an on-site visit or by telephone. Based near Stourbridge in the West Midlands, we have clients in the West Midlands, Warwickshire and Staffordshire.

We specialise in small business IT support and Small Business Server, so if you are a small business or start up company, why not let us take the headache out of getting your IT systems designed, installed, configured and supported.  Just let us know your requirements, and we'll do the rest. 

 

 

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Web Hosting

Web Design

As a growing company, your website is like a shop window and Promise IT can dress it to your specifications that best represent your business.

It is often difficult to understand what is needed to get your first web site up and running.  It can be confusing when such things as domain names, hosting, DNS records are talked about, and you have no idea what they are.

 

That is where we can help.  We will use plain English to explain exactly what you need, and if you choose, we can also provide all the services needed to get your email and web site up and running.

 

 

  • Web Hosting
  • Domain Name Registering
  • Email hosting
  • Cloud based Spam filtering
  • Cloud based email content filtering
  • Cloud based email Archiving

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IT Management

IT Management

For many small businesses, IT support can become a real headache.  

Whilst wanting to concentrate on the core business, the IT systems can't just be left unsupported.  More and more of your business depends on IT, and on it working reliably.  Just think what would happen if you lost all your email contacts, your database, or your files?  How would you recover?  That is where we can help.

There is no need to worry, Promise IT Management provides IT management services with remote monitoring of your servers, remote support of your users, and when required on-site visits, all within the cost of an annual contract.  We monitor your backups, disk space and file servers. 

We have expertise in Microsoft Small Business Server 2008/11 as well as MS Exchange, MS SQL Server, and desktop operating system from XP to Windows 7.

Our support site operates a ticketing system, and we will generally respond within minutes of a ticket being raised.  95% of issues can be solved over the telephone, whilst the rest can be fixed with a simple site visit.

Even if you just need an IT Consultant, we are here to provide you with the help you are looking for,

 

* Now Microsoft have announced the demise of their Small Business Server range, Promise IT can offer a competative alternative.  Contact us for more details.


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Promise IT Management Limited

Registered Office: 2nd Floor, 145-157 St John Street, London. EC1V 4PY

Company Registered in England and Wales: No 06080074

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